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A third of “gold” jewellery being sold online is suspected to be un hallmarked and therefore may be fake, raising concerns that UK consumers are being duped by internet traders, according to data released today from the British Hallmarking Council (the UK’s hallmarking body) and the Goldsmiths’ Company Assay Office.

 

A 10-day internet sweep by WRi Group in partnership with INCOPRO, on behalf of the British Hallmarking Council and Goldsmiths’ Company Assay Office, revealed that 36% (6,377 from a total of 17,657) of “gold” jewellery listings on sites such as Amazon and Preloved had not been advertised as hallmarked. Of those listings 24% (4,278) of all items were suspected as fake and therefore being sold illegally. eBay sellers alone accounted for over half (56%) of all suspect items of “gold” jewellery being sold online, where there was no mention of a hallmark, between 21 March and 1 April 2019.

 

It is illegal to sell anything in the UK made from a precious metal (silver, gold, platinum and palladium) over a certain weight without a hallmark – a stamp of quality that protects the consumer by confirming that what they are buying is made from real precious metal. The research suggests around 150,000 items of fake “gold” jewellery could be listed for sale in the UK each year, through online marketplaces such as eBay and Amazon.

 

Noel Hunter, Chairman of the British Hallmarking Council, says: “The UK Hallmarking Act (1973) was put in place to protect consumers and retail jewellers from counterfeits, but the application of the legislation to online trading activity remains untested. And we have seen little appetite from the internet giants to step up enforcement or adequately protect consumers.

 

“Our internet sweep highlights just a fraction of the infringements made by online sellers of ‘precious metal jewellery’ in the UK today. A duty of enforcement currently rests with local Trading Standards departments, who have suffered a 50% cut in their resources over the last five years. Adequate powers are necessary to deal with internet trade.”

 

Doug Henry, CEO and Assay Master said, "Consumers are advised to always check for a hallmark, it’s your guarantee. If you believe you have been sold fake precious metal items you should seek advice from Citizens Advice, who can provide general information on hallmarking or give advice to help resolve a dispute.”

 

 

 

 

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